I can't seem to show you a picture of the directory where all the action isn't, due to your convoluted process for uploading images but the description is this.
Within this there are: A current folder whose name corresponds to the currently reported definition set. For example my AV current says latest definition set is and the folder is named "". Several other folders whose names suggest more recent attempts to update sit alongside this folder. The folders contain many small files with the extension ". A file aswdefs. Priyanga Sekar Sitel Thank you for providing us more clarity about your concern. I will check with our senior team and let you know the status here.
Appreciate your patience. Shawn Engleman Avast Hello David. Thank you very much for your time and for writing back. Given your detailed explanation, I actually suspect that your described problem, may be unrelated to the "Virus Definitions" updates situation as earlier referenced , as your definitions are very outdated - both full definitions and streaming updates alike. Thereafter the repair is performed, restart your computer, and check if your virus definitions were automatically updated Via AVG Menu, General, Updates.
The latest virus definition is version Look luck. Let us know how this works for you. David Freedman Shawn, Sorry but your response is way off base. The problem is that virus defs get as out of date as 2 or maybe 3 days.
Then they will catch up and then lag behind again. I have already done a repair installation as mentioned when I posted first in November. I have also completely removed and reinstalled AVG from scratch also mentioned in my first post.
The problem persists and, in particular, a fresh installation does not FORCE a virus definition update. The problem persists across several PCs. This is not just an issue for a single installation and, hence, suggests what I am describing is a feature of the software not a fault of a single installation. Your comment about my "Virus Definitions" being so very outdated that it must be another problem is gibberish.
The problem as I have described it is that the definitions seem to get stalled for up to 2 or 3 days. I originally posted 13 November and my defs were 2 days old. I posted further detail 26 November when my defs were 1 day old. My AVG installations - at least on the 3 PCs I can easily get to - are currently running definition released 14 December at But today's date is 16 December not 14 December and, indeed, it was when you posted you advice on 16 December but suggested the latest definitiions were dated not X.
There is another way you can approach it:- You could network the two units together with no more than a null-modem cable. That way you get all the updates installed on your internet-connected machine and then instigate an AVG session but aim the scan at the networked machine. Ofcourse if all the software installed on the non-internet machine comes from the connected one, AVG will have detected any infection before it reaches the unconnected unit.
Being your typical tight-fisted Scot I connected my 'net-connected laptop to my unconnected tower because it was cheaper than replacing the broken DVD combo unit in the laptop, which had gone to the great recycle bin in the sky.
AVG doesn't mind what machine it's looking at as long as it is finding viri. If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended. Please note: Do not post advertisements, offensive material, profanity, or personal attacks.
Please remember to be considerate of other members. This way, infected or potentially harmful objects are moved to a special protected storage quarantine of this antivirus, or get erased if the size of the suspicious file exceeds certain limits. However, an antivirus may not always be correct in its estimate of the danger presented by a specific object, so due to its internal settings and in order to exclude all risks of virus infestation, the antivirus may remove an absolutely healthy file — which behaved in a way that the antivirus found to be suspicious.
If such file contained important data or was an element of the system control function, removing it may generate errors or result in an irreversible loss of data. Quite seldom, you can find this removed file in the Windows Recycle Bin and restore it in an ordinary way with the integrated system tools.
One of the possible methods to restore the lost data when it is no longer shown in its original location is to enable showing hidden files. Sometimes, an antivirus may just hide suspicious files instead of removing them. There are a few ways to make them visible.
It lets you make the hidden files visible and see them immediately. Open the Windows Explorer in any way you prefer, for example, by double-clicking on This PC desktop shortcut, or by using the context menu appearing when you right-click of that shortcut and choosing Open , and then browse to the required folder. In the menu that appears, check the box for Hidden items.
The changes will apply immediately and all hidden files will become visible. Most modern antiviruses have a special protected storage quarantine which is used for keeping files infected with viruses or those the antivirus believes are potentially dangerous. Files and applications moved to the quarantine of an antivirus program are not deleted permanently. The main idea of the quarantine is safekeeping the files which have been deleted by the AVG antivirus for some time so that the user can think and decide whether they need the isolated files.
If they find out that the missing files are required for normal operation of the computer, were removed by mistake of contain the necessary information which cannot be obtained elsewhere, they can always restore such files to their original location.
In the upper right corner of the antivirus window click on the Menu button to open the control panel. The quarantine page will show you all files and apps placed into the storage as they seem to contain hidden threats for the operating system, or those labeled as potentially dangerous.
Find the file or group of files you need to restore by checking the corresponding boxes. Otherwise, check the box for Select all viruses if you want all elements selected. Restore — move selected objects to their original location where they used to be stored before the quarantine;. Restore and add exception — selected objects will be restored and added to the exceptions list to prevent their removal in the future;.
To restore selected files, open the context menu of the Delete button, located in the lower right corner of the antivirus window, and choose one of the three tabs for restoring elements according to user preferences. Modern antiviruses apply a complex of various protective mechanisms to help them combat a virus infestation of separate files or the entire operating system, and a set of preventive measures to detect possible virus attacks by analyzing how applications, network packages and specific processes behave.
Following the safety criteria set up by their developers and trying to exclude the slightest chance of virus infestation, antiviruses may perform forced removal of suspicious objects which do not necessarily include only potentially dangerous objects.
When recovering data lost after antivirus activities, the options offered by the protective application itself may be insufficient, and you may also need to use specialized software able to restore the lost user data in full. On the Internet , anyone can find a data recovery program to their taste, as there are lots of offers ranging from free apps to commercial solutions.
However, with the list of useful features offered and the successful recovery rate in mind, clearly the solution worth your attention is Hetman Partition Recovery , the flagship product by Hetman Software. This program can be used in a wide range of scenarios as it has a number of integrated tools that always recover user data after all kinds of issues.
It can recover lost information regardless of how it was removed from a variety of storage devices internal or external hard disks, memory cards of any format, flash drives and more or various computing devices desktop computers, laptops of all sorts, digital media players etc. An obvious advantage of Hetman Partition Recovery is its ability to restore information after system failures related to operating system errors or crashes caused by power surges, disk firmware or driver failures.
It can also bring data back after hardware issues such as damage to the logical partition or the entire drive, loss of access when the drive is damaged, unreadable or physically damaged and software problems damaged or missing file allocation tables, removed partitions and accidental formatting. A special feature of the program is recovering lost data after malware effects or virus infestation.
Download and install the program to a partition other than the one from where you plan to search and recover files. Otherwise, the deleted files may get overwritten which makes it impossible to recover them successfully. The step-by-step wizard will help you select the optimal settings, complete the installation and get it ready to use. Alternatively, if you would like to use Command Line, run the following command:.
After client installation see Adding Clients from the Offline Console you must set up one device in your network as an Update Mirror master agent for providing updates to other devices. When the Mirror is ready, copy the updates folder to it and create the configuration file on the device:.
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